When there’s a website problem, say YES to your Customer!
Since you are most likely the go-to person for your customer’s website — you may find that your phone will ring for help. The issue may be as simple as a form stopped working or the rotating header is not rotating properly, or it may be more complex like the customer deleted something in the CMS that is causing havoc with the site. That’s the perfect time to suggest Website Diagnostics.
A programmer with our sister company, Creative Services, will diagnose the problem and repair it, if the issue takes one hour or less. For problems beyond one hour, we will send you an Estimate for approval.
COST OF DIAGNOSTICS:
• $95 if the website is hosted with Big Head
• $125 if the website is hosted elsewhere